Privacy Policy

Website: https://pahadiessencestore.com
Business Name: Pahadi Essence

1. Overview

At Pahadi Essence, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or make a purchase from our website.

By using our services, you agree to the terms of this policy.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

When you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support

We may collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Information (handled securely via third-party gateways)
• Order history

b. Automatic Data Collection

When you browse the site, we automatically receive:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on the website
• Referring website

We use cookies and similar tracking technologies to personalize your experience and improve performance.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide order and shipping updates
• Manage your account
• Send promotional emails (if opted-in)
• Improve website performance and user experience
• Comply with legal and regulatory obligations

4. Payment Processing

We do not store your credit/debit card or payment details. Payments are processed securely via trusted third-party gateways such as:

• Razorpay
• PayPal
• UPI/Net Banking

These platforms may collect and store your payment data under their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies to:

• Keep you signed in
• Store your cart items
• Analyze website usage
• Personalize recommendations and offers

You can disable cookies in your browser settings, but this may affect website functionality.

6. Sharing Your Information

We only share your data with third parties when necessary to:

• Process payments (e.g., Razorpay)
• Deliver orders (e.g., courier partners)
• Send emails (e.g., Mailchimp, Sendinblue)
• Analyze traffic (e.g., Google Analytics)

These third parties are required to maintain data confidentiality and comply with applicable laws.

7. Data Security

We use industry-standard security measures (SSL encryption, secure servers, and firewalls) to protect your personal data. However, no method of online transmission is 100% secure.

8. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request that we stop processing your data (subject to legal obligations)

You can manage these by:

• Logging into your account
• Contacting us at essencepahadi@gmail.com

9. Data Retention

We retain your personal data:

• For as long as your account is active
• As needed to fulfill orders and provide support
• As required to comply with legal, tax, or regulatory obligations

10. Children’s Privacy

Our website is not intended for users under 13 years of age. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their policies before engaging with those sites.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance.

13. Contact Us

For questions, concerns, or data requests, please contact:

Pahadi Essence
Email: essencepahadi@gmail.com
Website: https://pahadiessencestore.com